Open MSG: support

Open MSG opens Outlook .msg files on your Mac without Outlook. You can view, print, save as PDF and save attachments for free; batch conversion is an optional one-off purchase.

Common questions

A file won't open. Some messages are encrypted or protected by rights management (IRM); those can only be opened in Outlook. Files named winmail.dat use a different format (TNEF) that Open MSG doesn't read yet.

Restore a purchase. Use Restore Purchases in the Open MSG menu, signed in with the same Apple Account.

No Mac to hand? Our free web viewer opens .msg files privately in your browser: msg.hammantlabs.com.

Contact

Email hello@hammantlabs.com; we usually reply within two working days.